Frequently asked questions
How we work, what we charge, and how projects run. For questions about a specific service — rates, turnaround, credentials, programs — see that service page.
Helpful answers
Contact us and tell us about the project. We will talk through what you are trying to do, what is already in place, and where we can help—and we will tell you honestly if we are not the right fit. Every inquiry is confidential.
We only work in sleep. Every hour we have spent since 2009 has been in sleep centers, sleep billing, sleep accreditation, and sleep physician services — and we have run labs rather than only advised on them. A generalist can tell you what a good business looks like. We can tell you what a good sleep lab looks like.
It depends on the work. Scoring and interpretation have published per-study rates on their own pages. Development, accreditation, and consulting are quoted per project, because scope varies enormously. Billing and credentialing are quoted per client. We scope and quote before we start, so cost is something you agree to rather than discover.
Rarely, and we never require it. Our default is a fee for the work. Where a project makes sense and is structured with an equity position, we will consider it, but you keep ownership and control either way.
We start with an interview to understand what the project actually needs, then assign the person or team suited to it. Where a project moves through stages, we bring in the right people at each stage rather than making one person cover everything.
Yes, on the operational and valuation side, and we can bring in healthcare counsel and valuation specialists for the rest. We have helped owners get a lab into a state worth buying, and helped buyers understand what they were actually acquiring.
Yes. We coordinate scoring and interpretation for research studies and clinical trials, where protocols often specify scoring rules that differ from clinical defaults and require consistency across the entire dataset. We have also provided the manually scored reference standard for device companies pursuing FDA clearance.
We primarily work domestically, where our resources and relationships are strongest, but we also take on international projects. Tell us what you have in mind, and we will be straight with you about whether we can help.
Yes. We treat client information, project details, and the fact of the conversation itself as confidential, and we are glad to sign a confidentiality agreement before we talk if you would prefer.